The administrator of your personal data is LTM Luxury Travel Managament Sp. z o. o
based in Warsaw (00-682), ul. Hoża 50/23, e-mail address: rodo@luxurytravel.pl, entered into the register of entrepreneurs of the National Court Register under the number 0000173959, NIP number: 5262720324, REGON: 015523114, with a share capital of PLN 50, whose registration files are kept in the District Court for the Capital City of Warsaw, in the 000th Commercial Division of the National Court Register.

The entity providing online payment services is Blue Media SA

Available payment methods:
Credit cards:
*Visa
* Visa Electron
*Mastercard
*MasterCard Electronic
* Teacher

The order processing time is counted from the moment of obtaining positive payment authorization.

If there is a need to refund funds for a transaction made by the customer with a payment card, the seller will refund the amount to the bank account assigned to the Ordering Party's payment card.

A consumer who has concluded a distance contract or an off-premises contract has the right to withdraw from it without giving a reason within 14 days.

Conditions of Participation

Ladies and Gentlemen,

Before booking your trip, please read the detailed Terms and Conditions below.

1. Conclusion of the Agreement

1.1. Making a reservation by the Customer is treated as concluding a contract with Luxury Travel Management Sp. z o. o., based in Warsaw, ul. Hoża 50/23 entered into the Court Register by the District Court for the Capital City of Warsaw Warsaw, 0000173959th Commercial Division of the National Court Register, under KRS number 5262720324, NIP 015523114, REGON XNUMX, for the provision of services of a nature specified by both parties.

Reservations can be made by telephone, in writing or orally.

1.2. After making the reservation, the Customer receives a written confirmation "Registration Agreement" containing all relevant data about the booked event.

1.3. Before concluding the contract, Luxury Travel Management Sp. z o. o. is obliged to provide customers with information about applicable passport and visa regulations and possible medical recommendations regarding the visited area.

1.4. By signing the application agreement, the Client confirms that he or she has read the terms and conditions of participation, which constitute an integral part of the agreement, and accepts them.

1.5 Each participant traveling outside the European Union must have a valid passport (minimum 6 months from the date of return to Poland). When traveling to European Union countries, an ID card or passport is required. This requirement also applies to children up to 2 years old.

2. Making Payment

2.1. When concluding the contract, the Customer pays an advance payment, unless the type of service provided by Luxury Travel Management provides otherwise. The amount of the advance payment depends on the date of booking, but cannot be less than 25% of the event price.

2.2. The remaining amount should be paid by the deadline specified by the Office employee.

2.3. Payments can be made by: bank transfer to the account number provided by the employee, credit cards - Visa, Master/Eurocard, American Express or in cash at the office.

2.4. In the case of payment by credit card, the cost of commission resulting from the credit card payment will be added to the amount resulting from the contract, it ranges from 0,57% to 3,5% depending on the type of card.

2.5. After making the full payment, Luxury Travel Management Sp. z o. o. informs the Customer about the possibility of collecting travel documents approximately 7 days before departure.

3. Benefits, Prices

3.1. The scope and conditions of provision of the services covered by the contract are bindingly determined by reference to the information included in the travel confirmations. They thus become the basis of the Agreement, unless it expressly provides otherwise or specific conditions agreed by the parties to the Agreement apply to the event.
and included in the travel confirmation or other document.

3.2. Prices include VAT and are calculated according to the currency sales rates of Santander Bank Polska SA on the date of payment or the date specified in the contract.

4. Change of reservation, Cancellation

4.1. Changing a flight reservation is only possible if the conditions of the applicable tariff allow it.

4.2. Changes to other reservations are made by an employee of the Office after prior written notification of the intention to change by the person making the reservation.

4.3. Any costs resulting from the above-mentioned changes are covered by the Customer.

4.4. The Client may notify his/her resignation from participation in the event in person or in writing. The date of receipt of the letter to the office is considered the date of written resignation.

4.5. The customer is entitled to a full refund if the cancellation or inability to participate in the event is due to the event being canceled by the Agency or the cancellation due to a price increase.

4.6. The above arrangements do not apply to holiday and occasional dates specified in the contract notification.

4.7. The office is not responsible for a situation in which the client is detained at the border due to the lack of appropriate documents (valid passport, visa, lack of financial resources).

4.8. Luxury Travel Management Sp. z o. o. is not responsible for flight schedule delays, canceled flights and resulting difficulties. All matters related to this are handled by the relevant airlines.

5. Trips to sporting events

5.1. Sporting events include: football matches, car rallies, tennis tournaments and other events specified by Luxury Travel Management Sp. z o. o

5.2. Due to the limited number of places, it is necessary to make reservations in advance.

5.3. When reserving places for sporting events, a deposit of 100% of the agreed price is required.

5.4. Any cancellation of the Customer from the sports event results in the resigning party being charged with the entire cost of admission tickets and other costs in accordance with point 4.6.

5.5. Each sporting event has separate, mandatory insurance for the client and equipment.

The office employee will inform you about the details of such insurance.

6. Travel insurance

6.1. Luxury Travel Management Sp. z o. o. offers its clients to take advantage of the company's insurance:

Signal Iduna Polskie Towarzystwo Ubezpieczeń SA with its registered office in Warsaw 01-208, ul. Przyokopowa 31.

6.2 Sums insured include:

• KL – treatment costs

• Personal Accidents – consequences of accidents

• BP – travel luggage

6.3. The above insurance coverage is the basic variant resulting from the content of the Travel Insurance Terms and Conditions.

6.4 A detailed description of the scope of the basic insurance, Signal Iduna, is included in the General Terms and Conditions of Travel Insurance.

6.5. Before traveling, the customer is obliged to read the "General Terms and Conditions of Travel Insurance".

6.6. The customer consents to Luxury Travel Management Sp. z o. o., Signal Iduna Insurance Company, personal data of the Customer and all persons accompanying him
in the event as part of the list of insured persons.

7. Obligations and responsibilities of the event participant

7.1. The client is obliged to have valid documents authorizing him to cross the border of the Republic of Poland.

7.2. The event participant is obliged to arrive at the airport no later than two hours before departure, unless the airlines specify otherwise. The client arrives at the airport at his own expense. If the Client is late or does not show up at the airport or does not fly on a given plane, the office shall not be liable in any way.

7.3. We pay special attention to compliance with recommendations, instructions and resulting formalities
from legal regulations, in particular passport, visa, customs, foreign exchange and insurance regulations
and health care in the country to which you are traveling.

8. Personal data

8.1. Luxury Travel Management processes personal data on the basis of the provisions of Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/ 46/EC (abbreviated as "GDPR"), as well as the National Personal Data Protection Act of May 10, 2018 (Journal of Laws, item 1000, of May 24, 2018)

8.2. Personal data is processed for the purpose of:

implementation of the contract for the provision of tourist services (legal basis: Article 6(1)(b) of the GDPR), implementation of the legally justified interests of Luxury Travel Management sp. z o. o., i.e. direct marketing of its own products, sending catalogs and offers and other related services (legal basis: Article 6(1)(f) of the GDPR), financial settlements and accounting reporting (legal basis: Article 6(1)(c) of the GDPR), verification of the identity of the Customer (Participant of a tourist event) (legal basis : Article 6(1)(c) of the GDPR), determination, investigation and defense of claims, for a period of up to 10 years due to applicable provisions (legal basis: Article 118 et seq. of the Civil Code).

8.3. The customer has the following rights: the right to request access to and rectification of his or her personal data, the right to transfer data, the right to limit their processing, the right to delete personal data, the right to object to the processing of his or her personal data, the right to withdraw consent (in cases where the processing takes place on the basis of prior consent) and the right to submit a complaint to the supervisory authority.

9. Final provisions

9.1. In matters not regulated by the Terms and Conditions, the relevant provisions of the Civil Code and the Act of August 29, 1997 shall apply. on tourist services (consolidated text, Journal of Laws No. 55, item 578 of 2001), Act of May 10, 2018 on the protection of personal data (Journal of Laws, item 1000, of May 24, 2018) and Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

9.2. Any disputes that may arise from the implementation of the Agreement will be resolved amicably, and in the event of disagreement, by the court competent for the registered office of Luxury Travel Management Sp. z o. o